- WE HELP ANGRY KIDS
- DEVOTED TO WELLNESS
- HOPE FOR FRUSTRATED PARENTS
- DISTANT COUPLES GET CONNECTED
Three Reasons We Don’t Take Insurance
You should be able to grow and change in a safe environment. At the core, counseling can be a vulnerable experience. That’s why we fiercely protect our client’s confidentiality and goals for growth. Since we opened our Traverse City office in 2009, we have never directly billed insurance. This may seem odd, but since a core value is confidentiality and doing what’s in the best interest of our clients, we continue this. Here’s why we do it.
Reason #1 Why We Don’t Take Insurance | It’s Not Confidential
Insurance companies require us to use an Electronic Medical Records system if we take insurance. Last year alone, the Department of Health and Human Services recorded 24,000 HIPAA violations. Over time we disclose information to a 3rd party insurance or technology company, there is increased risk to your information being out there. As well, if you or your child eventually needs a federal background check, wants to be a pilot, or a variety of other reasons, a diagnosis can be disclosed through your insurance company. We want you to have the most confidential counseling!
Reason #2 Why We Don’t Take Insurance | You Have to Be Diagnosed
In order to have insurance cover counseling, we have to diagnose you. Even if it’s not appropriate, there has to be a diagnosis. For example, if a couple comes in for counseling, for it to be covered, one person has to have a label. Similar to reason one, we don’t think you should have a mental health diagnosis on your permanent medical record. To us, everyone should have access to counseling. We can all use a little help! We want you to get help without having to have a diagnosis!
Reason #3 Why We Don’t Take Insurance | They Decide Your Treatment
Insurance companies decide treatment. They determine the number of sessions and the frequency. We believe this should be you and your therapist’s choice. Sometimes you need shorter sessions or longer ones. Maybe you need them 2x per week or once per month. When an insurance company is involved, they decide payment. Our clients enjoy the freedom to choose what is best along with their therapist. We want you to get the best quality of counseling treatment!